• Basic Configuration
  • Assist with basic configuration tasks within Salesforce, such as creating fields, page layouts, and workflows under the guidance of the Salesforce Administrator.
  • Help maintain user profiles, permission sets, and security settings.
• Client Technical Setup
  • ​​​​​​​Guide clients through the technical setup process, ensuring a smooth and efficient onboarding experience.
• Research and Problem Solving
  • ​​​​​​​Investigate potential production issues, leveraging technical knowledge and research skills to provide timely and accurate solutions.
• Data Management
  • ​​​​​​​Support data integrity efforts by performing data entry, data cleansing, and data migration tasks as directed.
  • Assist in maintaining data quality standards and ensuring compliance with data governance policies.
• Team Collaboration
  • Work closely with the client services and development teams to share insights, improve service delivery, and implement client feedback into future tech releases.​​​​​​​
• Documentation and Training
  • ​​​​​​​Document processes, procedures, and configurations within Salesforce.
  • Assist in developing training materials and conducting basic training sessions for users.

• Bachelor’s Degree in Computer Science, Information Technology, Business, or other relevant field, OR sufficient experience in related field
• Familiarity with Salesforce
• Strong knowledge of SQL and JSON; Familiarity with other programming languages and technologies is a plus
• Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues efficiently
• A customer-first approach, with a commitment to providing exceptional service and support

Propio is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal background check, drug screen, education, and employment verification.